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European Week of Regions and Cities

Digitalising public sector services through the Ukrainian lens

This Talk will focus on the digital transformation of public sector services, with a valuable insight into the Ukrainian model, developed by the Ministry of Digital Transformation. Through the Diia application, citizens and businesses can find 11 digital documents and 12 services. The session, facilitated by the Interreg Europe Policy Learning Platform, will highlight what Ukraine can bring to the rest of Europe, and provide an example of their active contribution to European cohesion, with regard to the topic of the digitalisation of public services.

  • Digital and ICT | Governance and Public administration | Neighbours (ENI + IPA + EFTA + UK)
  • Code: 15TK252515
  • Square Brussels, Exhibition area, Agora

Speakers

Sofia Petkova

  • Project Manager, Ministry of Digital Transformation of Ukraine

Practical information

When
Wed 15/10/2025, 12:30 - 13:00 CET
Where
Square Brussels, Exhibition area, Agora
Type of partnership
Partnership
Format
EURegionsTalk
Theme
The Right to Stay: unlocking the potential of every territory
Language
English

Partners

Interreg Europe

Interreg Europe

  • Lille | France
Ministry of Digital Transformation of Ukraine

Ministry of Digital Transformation of Ukraine

  • Kyiv | Ukraine

Reporting

Session summary

Sofiia Petkova and Nelli Blinova, from the Ukrainian Ministry of Digital Transformation, highlighted the growing momentum of interregional cooperation between the European Union and Ukraine. In a context where Ukraine is advancing its European integration while facing the Russian war of agression.

Reminding about Interreg Europe role in connecting European regions through policy learning and exchange of experience, Antoine Duquennoy left the floor to Sofiia and Nelli, who presented two major initiatives, aimed at turning Ukraine into an Agentic State.

Against this background, Ukraine’s participation as a new partner country in Interreg Europe represents a significant milestone. The programme’s recent expansion to include partner states like Ukraine aims to broaden the European learning community and strengthen cross-border cooperation in regional policy. As Ms Petkova explained, interregional exchanges are an effective means to accelerate institutional convergence, align with European standards, and enhance the capacity of regional authorities to design and implement effective innovation and development policies.

In this sense, Ukraine brings a unique and highly relevant contribution to the Interreg Europe community. Its recent experiences in crisis management, community mobilisation and rapid transition provide a compelling example of how regions can combine innovation, solidarity and pragmatism to achieve tangible impact. Rather than being a one-way transfer of knowledge from the EU to Ukraine, cooperation through Interreg Europe is becoming a mutual learning process, where Ukrainian partners act both as learners and contributors to Europe’s collective pool of policy experience.